Direct debit dates

[Nagwa1]

when you make a contract order, does the direct debit be charged one day early from the day you make the order or one day early?

[Daniel0210 · Accepted solution]

@Nagwa1 

I presume this is connected to your recent posts re a mobile order. From Skys website …

Your first bill

You start paying for Sky Mobile from the date you activate your SIM. We’ll take your first payment 3 days after that (or up to 13 days after that if you're paying by Direct Debit) and it covers your first month. For example:

• Your SIM is activated on 4 July, payment is taken on 7 July (or 17 July if you're paying by Direct Debit) and covers the period from 4 July – 3 August.

If you activated on the 29th, 30th or 31st of the month, your first bill might be lower as it will cover less than a full month.

Your second bill

We’ll take your second payment on your payment due date. This is 3 days after the date of the month you first activated your SIM, as long as you haven't changed your payment due date after your first bill.

Because you pay a month in advance, your second bill covers next month in advance. Using the example from the first bill:

• Your second payment would be taken on 7 August and covers the period from 4 August – 3 September.

https://www.sky.com/help/articles/sky-mobile-bills-and-payments-understanding-my-bills

[Nagwa1]

Sorry to bother, but is it different for laptops?

[Nagwa1]

And also, for further months, if I made an order today, would the direct debit be taken on the 19th or 18th of every month

[Daniel0210]

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@Nagwa1 wrote:

Sorry to bother, but is it different for laptops?

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@Nagwa1 

Not that I'm aware of. 

[Nagwa1]

what about this?

[Nagwa1]

But you can't activate a sim on a laptop so when does the payment be taken

[caesarome]

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@Nagwa1 wrote:

Sorry to bother, but is it different for laptops?

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It is the same.

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@Nagwa1 wrote:

And also, for further months, if I made an order today, would the direct debit be taken on the 19th or 18th of every month

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It depends on what you order but if it was another mobile/sim/laptop and you ordered it on the same account then the billing date should be the same.

[Nagwa1]

But since you can't put a simcard in a laptop, when is the billing date?

[caesarome]

You are billed for the laptop when you receive it as per what @Daniel0210 has posted above.

[Nagwa1]

That dosent help, I was asking, when do I get billed if I can't even activate a sim in the laptop because obviously you cant put a sim in the laptop? So does the money come out my account on the day u order it or what?

[Daniel0210]

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@Nagwa1 wrote:

So does the money come out my account on the day u order it or what?

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@Nagwa1 

You get billed from the date of delivery. As customers on here we can't say how long the money will take to leave your account.