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Discussion topic: Did SKY Recent bill format changed

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This message was authored by jerry6830 This message was authored by: jerry6830

Did SKY Recent bill format changed

Hello Guys, 

 

Did SKY recently change the bill PDF formats? Earlier, the exact amount paid would show in downloaded bills. But for some recent bills it is showing  0's. 

 

I compared 2 historical bills of same cycle. (21 Oct - 20 Nov) . But I see new bill format. 

 

Old Format:

 

jerry6830_0-1703800076863.png

 

New Format:

 

jerry6830_1-1703800217195.png

 

 


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Did SKY Recent bill format changed

Posted by a Superuser, not a Sky employee. Find out more

For me it looks like the format you see depends on what link you use to access your bill.

 

If I use this link I see the same as your first image:

https://www.sky.com/manage/bill/

 

If you I use this different link to view the same bill I see the same as your second image:

https://www.sky.com/bill/tv-broadband-talk

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Did SKY Recent bill format changed

Posted by a Superuser, not a Sky employee. Find out more

For me it looks like the format you see depends on what link you use to access your bill.

 

If I use this link I see the same as your first image:

https://www.sky.com/manage/bill/

 

If you I use this different link to view the same bill I see the same as your second image:

https://www.sky.com/bill/tv-broadband-talk

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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