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This discussion topic has been answered Discussion topic: Death of account holder

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This message was authored by: barbara64

Death of account holder

My husband is the Sky Account holder abd unfortunately passed away on 20th July 2025.

I wish to cancel this account/subscription 


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This message was authored by: Daniel0210 Answer

Re: Death of account holder

Posted by a Superuser, not a Sky employee. Find out more

Very sorry for your loss @barbara64 


You aren’t contacting Sky Customer Services here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

 

See this link for how to contact Sky regarding this 

https://www.sky.com/help/articles/deceased-sky-account-holder 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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This message was authored by: Mark39

Re: Death of account holder

Posted by a Superuser, not a Sky employee. Find out more

I'm very sorry to hear of your recent loss.

 

Please see Sky's help here for how to proceed: https://www.sky.com/help/articles/deceased-sky-account-holder

This message was authored by: Daniel0210 Answer

Re: Death of account holder

Posted by a Superuser, not a Sky employee. Find out more

Very sorry for your loss @barbara64 


You aren’t contacting Sky Customer Services here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

 

See this link for how to contact Sky regarding this 

https://www.sky.com/help/articles/deceased-sky-account-holder 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

Did this answer not help you?

Reply