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Discussion topic: Daughter moving and she pays for sky advice

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This message was authored by Spaceymacey This message was authored by: Spaceymacey

Daughter moving and she pays for sky advice

Hello, 

wondering if anyone can help?

My daughter will be moving out soon and she currently pays for sky q. She also pays for the internet via her own phone line that will be cancelled when she goes. My current phone line has not internet attached to it. I want to keep sky but also get sky broadband. I would rather not cancel sky q now but change it to another line etc. Will I have to cancel sky and start as a new customer? 


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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Daughter moving and she pays for sky advice

Posted by a Superuser, not a Sky employee. Find out more

@Spaceymacey  Your daughter will have to cancel any services that are in her name and return any loan equipment, allowing you to sign up in your own name and receive new equipment 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Daughter moving and she pays for sky advice

Posted by a Superuser, not a Sky employee. Find out more

@Spaceymacey  Your daughter will have to cancel any services that are in her name and return any loan equipment, allowing you to sign up in your own name and receive new equipment 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
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