Discussion topic: Customer scam calls - Sky are these being investigated as they're getting all our details somehow?
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Message posted on
22 Jan 2025
10:33 AM
- last edited:
22 Jan 2025
12:11 PM
by
Samraj
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Customer scam calls - Sky are these being investigated as they're getting all our details somehow?
Got a call today. No name or company details. Said can give me a Sky discount. I said we're not with Sky yet and they hung up. I called back to check his name & company details. Said bad customer service as well and he acknowledged this and hung up.
The number is via (removed) and they're scammers. However we've not even started my Sky contract yet so we're undecided whether to keep or cancel Sky now if they've got our details from here.
MODERATOR NOTE: Third-party content removed.
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All Replies
Message posted on 22 Jan 2025 12:16 PM - last edited: 22 Jan 2025 12:18 PM
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Re: Customer scam calls - Sky are these being investigated as they're getting all our details someho
The MO is sequential line calling and they find 'customers' by accident.
I get all sorts of calls from these scammers saying similiar - often for services I don't have...
There's very little Sky can do. https://www.sky.com/help/articles/sky-scams-help
There is a UK-based company that also makes similiar speculative calls.
Message posted on 22 Jan 2025 12:33 PM
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Re: Customer scam calls - Sky are these being investigated as they're getting all our details someho
It's random dialling. I had one in the last 30 mins from a Birmingham number offering a 30% discount. Any number can be spoofed so there's nothing Sky can do in terms of investigation.
Sky offer the advice in this link
https://www.sky.com/help/articles/sky-scams-help
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 23 Jan 2025 06:07 PM
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Re: Customer scam calls - Sky are these being investigated as they're getting all our details someho
Thanks Daniel 👍
Message posted on 30 Jan 2025 01:02 PM
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Re: Customer scam calls - Sky are these being investigated as they're getting all our details someho
Had call from a number Braintree in Essex stating they were from sky saying I had not paid my bill. Asked me to confirm a few things. Was suspicious as it's by direct debit. When I challenged was given loads of abuse. Saying we're simply cut you off.
Message posted on 30 Jan 2025 01:20 PM
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Re: Customer scam calls - Sky are these being investigated as they're getting all our details someho
@Deanscott wrote:
Had call from a number Braintree in Essex stating they were from sky saying I had not paid my bill. Asked me to confirm a few things. Was suspicious as it's by direct debit. When I challenged was given loads of abuse. Saying we're simply cut you off.
Yours is the second post I've sent over the last couple of days reporting a call from a Braintree number. Must be the current favourite spoofed number from the scammer.
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