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Discussion topic: Customer of 18yr not happy

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This message was authored by Ashley49 This message was authored by: Ashley49

Customer of 18yr not happy

78quid a month for rubbish Internet loyal customer of 18yr n no deals 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Customer of 18yr not happy

Posted by a Superuser, not a Sky employee. Find out more

@Ashley49 

That seems very steep for a Broadband / Talk package. Your previous discount has probably finished and you're paying full price for one of the dearer packages. 

 

Most, if not all providers do this now. From recent posts on here it does seem that decent renewal deals are increasingly hard to find. If you choose to leave the same will happen at the end of your discounted deal with whoever you go with. Once you've been away for 18 months you'd be able to rejoin Sky and benefit from new customer discounts.

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Customer of 18yr not happy

Posted by a Superuser, not a Sky employee. Find out more

@Ashley49 wrote:

 no deals 


?

 

There's a loads of deals out there if you move provider...

I am just another Sky customer and my views are my own
This message was authored by Roll+back+error This message was authored by: Roll+back+error

Re: Customer of 18yr not happy

  • I've just posted something very similar. New customers arw getting far better deals. 
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Customer of 18yr not happy

Posted by a Superuser, not a Sky employee. Find out more

@Roll+back+error wrote:
  • I've just posted something very similar. New customers arw getting far better deals. 

Winning new customers is apparently more difficult than keeping them...

I am just another Sky customer and my views are my own
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