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Discussion topic: Customer Service is letting the engineers down by the sheer lack of support for your customer

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Message posted on ‎13 Aug 2024 02:20 PM

Customer Service is letting the engineers down by the sheer lack of support for your customer

I got my bill and I looked up my next bill only to see items on it that I need to query.  I'm half an hour now typing to a computer and I may as well be down town riding a bike

 

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Superuser
This message was authored by: Daniel0210

Message posted on ‎13 Aug 2024 02:31 PM

Re: Customer Service is letting the engineers down by the sheer lack of support for your customer

Posted by a Superuser, not a Sky employee. Find out more

@BusterOB 
In case you aren’t aware you’re not automatically contacting Sky Customer Services by posting on the forum. We are customers trying to help other customers. You could call Sky, or better still is your billing query something we fellow customers here can advise on?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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