0

Discussion topic: Current bill compared to new members

Reply
This message was authored by AndyRexVal This message was authored by: AndyRexVal

Current bill compared to new members

How is it I am paying £96.85 for a pacakge that is far inferior to one a new Sky customer can get for as little as £39? I am constantly being told I am a valued member and a Platinum loyalty customer when I feel like I am being treated like something you would scrape off your shoe. What price loyalty? A high one obviously

Reply

All Replies

This message was authored by Mark39 This message was authored by: Mark39

Re: Current bill compared to new members

Posted by a Superuser, not a Sky employee. Find out more

Have you sought a discount from Sky? They won't provide one unless you ask.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Current bill compared to new members

Posted by a Superuser, not a Sky employee. Find out more

Sounds like you are 'out of contract' so paying full list price.

 

To get a better price then you need to negotiate with Sky but this (like new customers) requires a commitment of 18 months.

 

The VIP scheme is not about discounts.

I am just another Sky customer and my views are my own
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Current bill compared to new members

Posted by a Superuser, not a Sky employee. Find out more

@AndyRexVal 

If you feel you're paying too much, and you're out of contract, give Sky a call and negotiate a new discount which will involve a new minimum term deal. Nearly all Sky customers are VIP members and being a VIP is not about discounted subscriptions. If you don't feel your subscription is value for money you shoukd perhaps look elsewhere. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by TechmanagerMal This message was authored by: TechmanagerMal

Re: Current bill compared to new members

@AndyRexVal 

Just a "heads-up" the annual price increase notification (UK) is due any time now and needs to be taken into account in any renegotiations.

Passing on the tips I have learned in over 24 years as a more than satisfied Sky customer.



Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion