Discussion topic: Current Bill

This message was authored by: Neda+Sinaei · ‎15 Feb 2023

Based on the Sky contract my bill is £26 monthly, but it has been withdrawn £46 on 13th of February.

Please let me know the details!

Best regards

Neda Sinaei

This message was authored by: Daniel0210 · ‎15 Feb 2023

I have rejected the image you submitted as it appears to show a sort code / account number?

Are you a new customer? If so your first couple of bills are usually higher, basically due to the dates they cover (over the usual 28 days). In effect you’ll be charged from the date of the activation up until the end of that billed month, and for the next month in advance. Check out your future bills to see if they reflect the amount you were expecting. Also see these links

https://www.sky.com/help/articles/understanding-my-bills

and

https://www.sky.com/manage/bill/future

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: caesarome · ‎15 Feb 2023

Have you been a customer for a while @Neda+Sinaei because if so your discount might have finished.

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Discussion topic: Current Bill

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