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Discussion topic: Credit search by SKY UK LTD

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Avatar for AliG3
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This message was authored by: AliG3

Message posted on ‎21 Jul 2025 11:18 AM

Credit search by SKY UK LTD

A hard credit search is showing up on my clearscore, I have no idea why this has happened as I have not applied for any credit!! This has affected my personal credit score so I would like it removed please 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎21 Jul 2025 01:22 PM

Re: Credit search by SKY UK LTD

Posted by a Superuser, not a Sky employee. Find out more

@AliG3 

Have you placed any order for either Sky Glass or Sky Mobile ?

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎21 Jul 2025 01:25 PM

Re: Credit search by SKY UK LTD

Posted by a Superuser, not a Sky employee. Find out more

@AliG3 

In addition to the above … You aren’t contacting Sky Customer Services here. This is a customer led discussion forum where Sky customers are available to try to help other customers.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: GD1

Message posted on ‎21 Jul 2025 01:52 PM

Re: Credit search by SKY UK LTD

Posted by a Superuser, not a Sky employee. Find out more

@AliG3  I  additon to all the other replies no one from Sky could possible know who you are, nothing can or even will happen in response to your post.

 

If there is no account under your name with Sky then I can't see how they would be able to remove a search, you may need to raise a dispute with the Credit reference agency.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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