Credit on my Sky Account

[Jayde166x]

I have £60.84 credit on my Sky Account - how do I get this refunded back to my bank account? 

[Adam+sky+82]

Hi, You would need to contact Sky to have the credit refunded to your bank account within 3-5 working days. It will eventually be transferred to your bank within 60 days if left

[Daniel0210]

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@Jayde166x wrote:

I have £60.84 credit on my Sky Account - how do I get this refunded back to my bank account? 

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@Jayde166x 

Is this credit due to your cancellation of your subscription? 

If so refunds normally take about six weeks from the last day of connection but posts on here suggest it's taking longer.

We could normally escalate this to Sky on here via their Messaging Team but unfortunately the process is currently switched off and we don't know when it'll return.

At present you will need to contact Sky and speak to an agent by other means; through social media, Sky Assistant or by calling in perhaps. Providing your payment method is still active they should be able to refund it in 3-5 WORKING days.