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Discussion topic: Credit Refund

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This message was authored by rrodgers This message was authored by: rrodgers

Credit Refund

Hi,

     I've had confirmation the sky hub return has been received and my final bill is in credit, could I request this is returned please.

 

kind regards 

Rhys

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This message was authored by Tom-W19 This message was authored by: Tom-W19 Answer

Re: Credit Refund

Posted by a Sky employee

Thanks for escalating. We've sent an invite to @rrodgers.

Thanks
Tom

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Credit Refund

Posted by a Superuser, not a Sky employee. Find out more

@rrodgers 

 

This has been escalated to the Sky Messaging team who should be in touch with you regarding this within the next 48 hours via a colourful chat bubble which will appear at the bottom of this page. 

You may need to refresh your browser for the chat bubble to appear.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
"https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147"


When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. Please note this isn't a live chat so replies may not be instant.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee

This message was authored by Tom-W19 This message was authored by: Tom-W19 Answer

Re: Credit Refund

Posted by a Sky employee

Thanks for escalating. We've sent an invite to @rrodgers.

Thanks
Tom
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