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This discussion topic has been answered Discussion topic: Cost of renewal

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This message was authored by: alanr123

Cost of renewal

Looking to reduce costs and no one is listening

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This message was authored by: Daniel0210 Answer

Re: Cost of renewal

Posted by a Superuser, not a Sky employee. Find out more

@alanr123 
If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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This message was authored by: Daniel0210 Answer

Re: Cost of renewal

Posted by a Superuser, not a Sky employee. Find out more

@alanr123 
If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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This message was authored by: alanr123

Re: Cost of renewal

I know that but to increase by half my monthly renewal 🤷🤷 come on that daylight robbery 

This message was authored by: PandJ2020

Re: Cost of renewal

Posted by a Superuser, not a Sky employee. Find out more

@alanr123 wrote:

I know that but to increase by half my monthly renewal 🤷🤷 come on that daylight robbery 


Beat them at their own game and move to a competitor?

I am just another Sky customer and my views are my own even if you don't like the answers
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