Discussion topic: Contracted price but still price increase

This message was authored by: BryanGr · ‎16 Feb 2023

Hi

I have just signed up for a contract at a set fee. I receive an email in the same

o th that there is a price increase on 1May. How can this be?

This message was authored by: SKY1992bf · ‎16 Feb 2023

@BryanGr The list price you pay is not fixed and can increase your discount off it is

this is allowable under the terms and conditions you agreed to

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Daniel0210 · ‎16 Feb 2023

@BryanGr

The price increase is every April so if yours isn't coming into effect until May it sounds like they have allowed you an extension due to you having just signed up.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: SKY1992bf · ‎16 Feb 2023

@Daniel0210 wrote:
@BryanGr
The price increase is every April so if yours isn't coming into effect until May it sounds like they have allowed you an extension due to you having just signed up.

@Daniel0210 agree

@BryanGr that would be the no increase within first 60 days policy also covered in terms and conditions

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: BryanGr · ‎17 Feb 2023

Thanks @Daniel0210 @and @SKY1992bf. I thought that might be the situation. I'll take a look at the T&C.

Discussion topic: Contracted price but still price increase

Contracted price but still price increase

All Replies

Re: Contracted price but still price increase

Re: Contracted price but still price increase

Re: Contracted price but still price increase

Re: Contracted price but still price increase

Was this discussion not helpful?

Search Sky Community

Start a new discussion