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Discussion topic: Contracted price but still price increase

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This message was authored by BryanGr This message was authored by: BryanGr

Contracted price but still price increase

Hi

 

I have just signed up for a contract at a set fee. I receive an email in the same 

o th that there is a price increase on 1May. How can this be? 

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Contracted price but still price increase

Posted by a Superuser, not a Sky employee. Find out more

@BryanGr  The list price you pay is not fixed and can increase your discount off it is

 

this is allowable under the terms and conditions you agreed to 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Contracted price but still price increase

Posted by a Superuser, not a Sky employee. Find out more

@BryanGr 

The price increase is every April so if yours isn't coming into effect until May it sounds like they have allowed you an extension due to you having just signed up. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Contracted price but still price increase

Posted by a Superuser, not a Sky employee. Find out more

@Daniel0210 wrote:

@BryanGr 

The price increase is every April so if yours isn't coming into effect until May it sounds like they have allowed you an extension due to you having just signed up. 


@Daniel0210  agree

 

@BryanGr that would be the no increase within first 60 days policy also covered in terms and conditions 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
BryanGr
Topic Author
This message was authored by BryanGr This message was authored by: BryanGr

Re: Contracted price but still price increase

Thanks @Daniel0210 @and @SKY1992bf. I thought that might be the situation. I'll take a look at the T&C.

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