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Discussion topic: Contract and overcharging

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This message was authored by MThorn1 This message was authored by: MThorn1

Contract and overcharging

I called Sky in November to reduce my payments by removing Sky Sports. I was offered a new deal including SKy sports and I accepted the new contract. In December I was charged the old rate for Sky sports again and received a higher bill not the amount stated in my contract. I queried this and spoke to an Indian call centre worker who misunderstood me and cancelled Sky sports and now I'm being fined for the said cancellation. Help 

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This message was authored by caesarome This message was authored by: caesarome

Re: Contract and overcharging

Posted by a Superuser, not a Sky employee. Find out more

@MThorn1 

You will have to speak to them again about this.

 

If Sky Sports was cancelled then did you not query this after it was removed in error ?

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