Discussion topic: Contact number on my account

This message was authored by: H3DxReturns · ‎04 Jul 2024

Hi all i have been trying for days now but i can not change my Contact Number on my account info page eveytime i press on Edit Contact Number it justs Reloads the page and edit email address does the same thing can someone help me plz and what is the Contact Number on my account info for.

Thanks.

This message was authored by: PandJ2020 · ‎04 Jul 2024

@H3DxReturns wrote:
can i do a live chat to sky because 150 does not work because when i put in 150 it says this number is not recognised.

150 will only work from a Sky service. You'll need to call the 03 number as detailed above.

I am just another Sky customer and my views are my own

View this Answer within the discussion

This message was authored by: SKY1992bf · ‎04 Jul 2024

@H3DxReturns Simply call 150 from your mobile to contact sky and they will change it, it can't be done online

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This message was authored by: H3DxReturns · ‎04 Jul 2024

I dont have that phone number no more

This message was authored by: caesarome · ‎04 Jul 2024

Then use whatever phone you have got:

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

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This message was authored by: SKY1992bf · ‎04 Jul 2024

@H3DxReturns

Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk

If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number

https://www.sky.com/help/home#M1014

or if you have sky mobile/talk call 150

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here
Urgent Notice for Sky+ users: as of 29th October 2024 you will no longer be able to pair your viewing card to a Sky+/Sky+HD box that the card is not already paired to, so if your Sky box breaks you cannot replace it and you’ll need to move to either Sky Q, Sky Glass or Sky Stream to access Sky content

This message was authored by: H3DxReturns · ‎04 Jul 2024

I have Sky Mobile but i dont have the sim no more so i got a new sim for smarty with a new number so that why i want to change it to my new number.

This message was authored by: caesarome · ‎04 Jul 2024

You need to follow the advice that myself and @SKY1992bf have posted for you as I'm afraid nobody here can change your number or edit your email address.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: H3DxReturns · ‎04 Jul 2024

can i do a live chat to sky because 150 does not work because when i put in 150 it says this number is not recognised.

This message was authored by: caesarome · ‎04 Jul 2024

@caesarome wrote:

otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: PandJ2020 · ‎04 Jul 2024

@H3DxReturns wrote:
can i do a live chat to sky because 150 does not work because when i put in 150 it says this number is not recognised.

150 will only work from a Sky service. You'll need to call the 03 number as detailed above.

I am just another Sky customer and my views are my own

This message was authored by: H3DxReturns · ‎04 Jul 2024

im going to call them but why will it let me change my email before but not now.

Discussion topic: Contact number on my account

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