I'm a legacy now broadband customer and when I try to go through the my account section I'm stuck in this loop where now says I need to go to sky for technical help and sky does not recognise my account name or number when I try to access the broadband account through sky. Has anyone had any success in linking their accounts?
Your post is a bit confusing as to what you are trying to do so are you now a Sky Broadband customer and if so are you trying to set up an ID to access your account ?
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Well the email I had said I'm now a sky customer and need to go through them for technical help etc but I can't create an account with sky because they seem to have no record of me
Posted by a Superuser, not a Sky employee. Find out more
Have you been give an account number, it will be on any email or letter you have had from Sky.
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