Confirmation of Returned Sky Equipment

[Nouf1]

Hello,

I would like to confirm that I have returned my Sky equipment.

The package was posted on 29/10/2025, and I have the official Proof of Posting from the Post Office.

[Removed]

Please update my account to confirm the return and remove any pending non-return charges.

If you need any additional information, please let me know.

Thank you.

Best regards,

nouf 

Moderator notes: Removed personal info

[JimM1]

@Nouf1 Best not to post details as you have, informed a mod to edit out your details!

[Nouf1]

How can I delete it 

[JimM1]

@Nouf1 You can't the MOD will get to it and star out all the info! but best not to do it again if you can!

[SKY1992bf]

@Nouf1  I've flagged it it'll be taken down and amended 

[Nouf1]

Thank you , I thought it's private chat and I really didn't know it's public 

[SKY1992bf]

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@Nouf1 wrote:

Thank you , I thought it's private chat and I really didn't know it's public 

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@Nouf1  This is a public customer to customer support forum not sky support 

[Daniel0210]

@Nouf1 

Your post has been removed as discussed above. It should return on Monday.

Sky use Unipart to deal with returns and they are taking a number of weeks to process equipment at their warehouse.

We would usually be able to escalate this to Sky via the Messaging Team on here but I'm afraid the option is not available and we don't know when it'll return.

You need to contact Sky by calling in, using Sky Assistant or via social media to try to resolve this. That shouldn't be a problem as you have the tracking info.