I had sky for 18 months and hated every minute of the service, couldn't wait to get out of the contract. I was sold a package that wasn't suitable and was locked in. Three months ago an agent contacted me and asked if I would go back to sky, to which I said I wouldn't. He offered me the very basic package free of charge for a year, free installation and free service for a year if I paid £15.00 per month the following year. I went through the deal multiple times as I thought it was weird. I agreed to the deal. I have now had my account suspended, which quite frankly I'm not bothered about as we still hardly use it. But, they have said I owe them money, which I don't. This will obviously create a mark against my credit rating. I can't get hold of anyone unless I make a payment!! What what a scam. No numbers work it's just pre recorded nonsense. Where do I go from here?
