Discussion topic: Compensation and credit - recieved 134 compensation but am still being billed the normal amount.

This message was authored by: Troobloo · ‎29 Jun 2024

I was given £134 compensation. My bill is £32 a month. The 32 still comrs out of my bank account as the credit (134) comes down. I very confused!!

This message was authored by: GD1 · ‎29 Jun 2024

@Troobloo Do you also have a TV subscription for Sky Q? Can you post an image of your bill (remove any indentifiable data such as your account number).

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: caesarome · ‎29 Jun 2024

What date was the compensation credit added to your account and what is your billing date each month ?

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Discussion topic: Compensation and credit - recieved 134 compensation but am still being billed the normal amount.

Compensation and credit - recieved 134 compensation but am still being billed the normal amount.

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Re: Compensation and credit - recieved 134 compensation but am still being billed the normal amount.

Re: Compensation and credit - recieved 134 compensation but am still being billed the normal amount.

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