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Discussion topic: Charged twice for My mix on the same dates

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This message was authored by Rachy2000 This message was authored by: Rachy2000

Charged twice for My mix on the same dates

hi ive just checked my next bill on my sky app and ive noticed theres 3 'my mix' charges on my bill. I only have one sim with sky .. could anyone shed some light on what these could possibly be?

 

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Charged twice for My mix on the same dates

Posted by a Sky employee

Did you make a change at all on your mix? Or on your billing like changing the payment due date? 

Thanks

Lisa - Sky Tech Team Expert
Rachy2000
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This message was authored by Rachy2000 This message was authored by: Rachy2000

Re: Charged twice for My mix on the same dates

yeah i changed my payment date so theyve told me they arent charging me anything this month but instead it will come out twice next month.. very helpful when i rang 

 

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Charged twice for My mix on the same dates

Posted by a Sky employee

Ok, so is it all cleared up now, yes?

Thanks

Lisa - Sky Tech Team Expert
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