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Discussion topic: Charged for Upfront fee but sky cancelled contract

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This message was authored by: Kleis

Charged for Upfront fee but sky cancelled contract

I was charged £50 upfront for a phone contract with sky, after an hour I received an email saying I didn't pass the checks and they have to cancel the contract , how long before I get my money back ?!

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This message was authored by: Daniel0210

Re: Charged for Upfront fee but sky cancelled contract

Posted by a Superuser, not a Sky employee. Find out more

@Kleis 

Usually within 14 days but of course it may be delayed over the Christmas holiday period. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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