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Discussion topic: Charged 52p for 5 seconds on a call

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SPARKYMARC47
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Charged 52p for 5 seconds on a call

‎20 Jul 2024 09:28 PM

I've just checked my phone bill and been charged 52p for 5 seconds of a call yet says it's 27p a minute why is this tried contacting sky but to no avail to why 

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Mark39
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Re: Charged 52p for 5 seconds on a call

‎20 Jul 2024 11:20 PM

Posted by a Superuser, not a Sky employee. Find out more
@SPARKYMARC47 wrote:

I've just checked my phone bill and been charged 52p for 5 seconds of a call yet says it's 27p a minute why is this tried contacting sky but to no avail to why 

27p for up to 1 minute + a 25p connection charge for all calls = 52p

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caesarome
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Re: Charged 52p for 5 seconds on a call

‎20 Jul 2024 10:02 PM

Posted by a Superuser, not a Sky employee. Find out more

What type of number was the call to, was it a landline, mobile or a premium rate number ?

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SPARKYMARC47
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Re: Charged 52p for 5 seconds on a call

‎20 Jul 2024 10:04 PM

Mobile  

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caesarome
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Re: Charged 52p for 5 seconds on a call

‎20 Jul 2024 10:15 PM

Posted by a Superuser, not a Sky employee. Find out more

And was this a call from your mobile (and if so are you in the UK or are you abroad) or your Sky Talk landline ?

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Mark39
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Re: Charged 52p for 5 seconds on a call

‎20 Jul 2024 11:20 PM

Posted by a Superuser, not a Sky employee. Find out more
@SPARKYMARC47 wrote:

I've just checked my phone bill and been charged 52p for 5 seconds of a call yet says it's 27p a minute why is this tried contacting sky but to no avail to why 

27p for up to 1 minute + a 25p connection charge for all calls = 52p

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