Just seen my sister's Sky bill in my bank app, and shocked to see a rise of over £22. I ch (I pay for it), and checked in Sky.com, and it says there were three itemised 'service calls' made within 20 minutes of each other to a number starting 09, calls apparently in total lasting around 5 minutes and costing £22, around midnight.
They don't even ever have the landline phone plugged in, so we know the calls are not genuine, there are never any calls made on it as they have their own non-Sky mobiles.
I'm hoping this is something Sky will quickly be able to rectify and pay the money back, we are already been fleeced for the pathetic broadband service that rarely reaches 10mb, and this would be the final straw for leaving.
Very frustrating.
