I'd like to be able to upgrade or downgrade my tv packages, but for our second home. When I sign in, the only account is our home address. Is there a way to do this without having to phone someone?
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Posted by a Superuser, not a Sky employee. Find out more
@Bigbeames how did you sign up at the second home online or over the phone
either way you should have a second online account that is linked to the second home so you need to login to that account to see if you can make the changes if you're can't calling sky is the next best option
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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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I forgot to say, make sure you are logged out of your other account when doing this.
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