Changing payment method

[justinsolomon]

Over the last 2 months I have tried to change card details on my account. Every time it tells me something has gone wrong please try later. I have tried different devices and browsers. Chat it won't help how do I get this done? I'm not with sky mobile so 150 won't work.

Thanks for your help

[Mr+Flibbles+86]

Hi there @justinsolomon, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you @justinsolomon . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks