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Discussion topic: Changed my payment date but direct debit hasn’t

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This message was authored by LeaveMeAloan This message was authored by: LeaveMeAloan

Changed my payment date but direct debit hasn’t

I changed my payment date , and in my sky app it shows my future bill as the next payment date (used to be 12th or every month, changed it to the 1st) so my next payment is now 1st April (last payment was last of feb) but my bank still shows my next payments as 12th of March.

 

do I need to cancel my direct debit and set up a new one? Or does it automatically change?

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This message was authored by daveNOS This message was authored by: daveNOS

Re: Changed my payment date but direct debit hasn’t

Posted by a Superuser, not a Sky employee. Find out more

@LeaveMeAloan If you changed the date less than 14 days before the original due date that would explain why its still showing your next payment as 12th March.

-------- Please note i am not a Sky employee ----------
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