Change of financial situation and need to revise my package

[Jenber85]

Hi there would it be possible to speak with someone about amending my package. My husband has left and I have a change in financial circumstances and need to amend my current package to be able to keep sky.

[caesarome]

@Jenber85 

As we are customers here who help each other all we can say is that you will need to call Sky about this. You will only be able to make changes if you are the account holder.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

[PandJ2020]

We're customers here...

Go ahead and call...  But if you are subject to a minimum term then you may not be able to reduce it.

[Tracy118]

Hi I would like to cancel Sky sports on my package please?

[Mark39]

Did you see the previous posts? You can't cancel here.

[Daniel0210]

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@Tracy118 wrote:

Hi I would like to cancel Sky sports on my package please?

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@Tracy118 
To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. 

[Northstar1]

Hi there, unfortunately I have found myself unemployed so will need to change my package to a more affordable package if this is possible please? Thanks, debbie

[Daniel0210]

@Northstar1 

You don't appear to have read the previous replies to this thread.