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Discussion topic: Change of financial situation and need to revise my package

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This message was authored by Jenber85 This message was authored by: Jenber85

Change of financial situation and need to revise my package

Hi there would it be possible to speak with someone about amending my package. My husband has left and I have a change in financial circumstances and need to amend my current package to be able to keep sky.

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This message was authored by caesarome This message was authored by: caesarome

Re: Change of financial situation and need to revise my package

Posted by a Superuser, not a Sky employee. Find out more

@Jenber85 

As we are customers here who help each other all we can say is that you will need to call Sky about this. You will only be able to make changes if you are the account holder.

 

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Try saying nothing when spoken to by the bot.

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Change of financial situation and need to revise my package

Posted by a Superuser, not a Sky employee. Find out more

We're customers here...

 

Go ahead and call...  But if you are subject to a minimum term then you may not be able to reduce it.

I am just another Sky customer and my views are my own
This message was authored by Tracy118 This message was authored by: Tracy118

Re: Change of financial situation and need to revise my package

Hi I would like to cancel Sky sports on my package please?

 

This message was authored by Mark39 This message was authored by: Mark39

Re: Change of financial situation and need to revise my package

Posted by a Superuser, not a Sky employee. Find out more

Did you see the previous posts? You can't cancel here.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Change of financial situation and need to revise my package

Posted by a Superuser, not a Sky employee. Find out more

@Tracy118 wrote:

Hi I would like to cancel Sky sports on my package please?


@Tracy118 
To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Northstar1 This message was authored by: Northstar1

Re: Change of financial situation and need to revise my package

Hi there, unfortunately I have found myself unemployed so will need to change my package to a more affordable package if this is possible please? Thanks, debbie

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Change of financial situation and need to revise my package

Posted by a Superuser, not a Sky employee. Find out more

@Northstar1 

You don't appear to have read the previous replies to this thread. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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