Change name on bill. Change bill as it’s too expensive

[BredaFallon]

I need to do two things today: 

1. Remove my deceased husbands name from the bill. 
2. Change package as it is too expensive for me now 

[BredaFallon]

Yes, but I need to see what I can afford before I make a decision

[Daniel0210 · Accepted solution]

Sorry for your loss @BredaFallon 

Firstly l’m afraid you aren’t speaking to Sky Customer Services by posting here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

If you haven't done it yet you need to view this link which explains what do to do initially 

https://www.sky.com/help/articles/deceased-sky-account-holder