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Discussion topic: Change Sky House Email Address

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This message was authored by Richard+Hannam This message was authored by: Richard+Hannam

Change Sky House Email Address

I would like to amend the Sky Household email address on account.  It is currently set to an old work email.  I am geeting an error at the moment when I try and change this.  I am trying to change it to my current Sky email address.


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Change Sky House Email Address

Posted by a Superuser, not a Sky employee. Find out more

@Richard+Hannam wrote:

I am trying to change it to my current Sky email address.


It can't be set to a Sky email address because if your Sky account or email address is locked (and this does happen with the later as it happened to me in the past) then the recovery/reset password has nowhere to go.  You can use any other email address.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Change Sky House Email Address

Posted by a Superuser, not a Sky employee. Find out more

@Richard+Hannam wrote:

I am trying to change it to my current Sky email address.


It can't be set to a Sky email address because if your Sky account or email address is locked (and this does happen with the later as it happened to me in the past) then the recovery/reset password has nowhere to go.  You can use any other email address.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Richard+Hannam
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This message was authored by Richard+Hannam This message was authored by: Richard+Hannam

Re: Change Sky House Email Address

Thanks for that, all changed!!

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