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Discussion topic: Change Payment Method error

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This message was authored by Hisashi1012 This message was authored by: Hisashi1012

Change Payment Method error

When I am trying to change my payment method to my new credit card, the below message pops up after multiple attempts and the AI assistant nor any link here is helpful. Please could someone assit?

 

Screenshot 2024-01-25 at 13.01.04.png

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This message was authored by caesarome This message was authored by: caesarome

Re: Change Payment Method error

Posted by a Superuser, not a Sky employee. Find out more

@Hisashi1012 

The only way to get your payment details changed will be by calling Sky.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

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