Account & Billing

Discussion topic: Change DD date but payment taken today (old date)

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This message was authored by Amber1990

I changed my DD date due to divorce difficulties and payment been taken today (old date) - please help!

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This message was authored by PandJ2020

@Amber1990 wrote:
I changed my DD date due to divorce difficulties and payment been taken today (old date) - please help!

The date doesn't change immediately - you have to do it at least 14 days before collection.

I am just another Sky customer and my views are my own even if you don't like the answers

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