Discussion topic: Cartwright

This message was authored by: Dondonz72 · ‎10 Mar 2023

I'm new to sky my bill shud be 39 per month but have charged me 22 today for sky streaming and Netflix witch I got told that was free for 18 months and they another bill on 21st this month 36 its made me overdrawn can't ring sky got no credit

This message was authored by: caesarome · ‎10 Mar 2023

@Dondonz72

The first two bills are always higher due to the date period they cover (longer than the usual 4 weeks) as you can read about here, halfway down the page here:

https://www.sky.com/help/articles/understanding-my-bills

Netflix isn't free as comes part of the Sky packages or are you saying you are being charged separately for it ?

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Discussion topic: Cartwright

Cartwright

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