Cant pay my bill till 23rd but it was due on 4th of march

[Amy999999]

I can't pay my bill as I don't have the funds it was due on 4th and I can't pay till 23rd what should I do?

[SKY1992bf]

@Amy999999  There is no leeway from the following 

If you have a continuous payment method setup (direct debit or card) and first attempt fails Sky will automatically retry 10 calendar days later (so don't make a manual payment unless Sky requests you too) if that second attempt fails an automatic process of restrictions will kick in (which we've been told can't be overriden by sky cs agents) starting with tv followed a few days later by broadband if sky is your isp

if restrictions are imposed they won't be lifted until the outstanding payment is paid in full and a new continuous payment method is setup

Note: if you don’t have a continuous payment setup the 10 day grace period does not apply and therefore unless full payment due is showing as credit on your account by payment due date restrictions will be applied almost instantly

also note sky don’t do payment plans or promises to pay on active accounts I’m afraid

[PandJ2020]

If it was a failed Direct Debit then they'll reattempted in 10 days.  If it fails for the second time then you'll have your services restricted and incur a late payment charge.

You can try calling Sky before your services are restricted but they may not be able to stop the automated process.