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Discussion topic: Cancling sky tv online

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This message was authored by Nathan197 This message was authored by: Nathan197

Cancling sky tv online

I want to cancel sky tv

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Cancling sky tv online

Posted by a Superuser, not a Sky employee. Find out more

@Nathan197 
To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Andrew41967 This message was authored by: Andrew41967

Re: Cancling sky tv online

Just wondering, are you cancelling early? I'm wanting to switch to EE and they've said they'll pay any early termination charges but have sky agreed to your switch?

This message was authored by Mark39 This message was authored by: Mark39

Re: Cancling sky tv online

Posted by a Superuser, not a Sky employee. Find out more

@Andrew41967 I imagine there's a limit on the amount that EE will pay. Do check that you can meet their reimbursement requirements. 

This message was authored by Andrew41967 This message was authored by: Andrew41967

Re: Cancling sky tv online

They've said up to £300 which is a reasonable amount. And I think I'll be well within that as my contract is up at the end of March.

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