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Discussion topic: Cancelling some of my package

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This message was authored by: Zoe1972

Cancelling some of my package

Looking to cancel some of my package, Sky Cinema as I don't watch it but finding it difficult to get to where I can cancel it, any help is much appreciated. 

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This message was authored by: Mark39

Re: Cancelling some of my package

Posted by a Superuser, not a Sky employee. Find out more

You can't cancel via the forum, I'm afraid. The simplest way to cancel is to call.

This message was authored by: caesarome

Re: Cancelling some of my package

Posted by a Superuser, not a Sky employee. Find out more

@Zoe1972 

You need to contact Sky and give them 31 days notice to cancel it, so you can either call or use the messaging service to do this.

 

https://www.sky.com/help/articles/cancel-sky-tv

 

Select "No, I still need help" at the bottom of the page on the above link.

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This message was authored by: Daniel0210

Re: Cancelling some of my package

Posted by a Superuser, not a Sky employee. Find out more

@Zoe1972 

When cancelling Sky Cinema also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv

Remember that if you have 'in contract' discounts you may not be able to remove it. 

edit- for adding missed word


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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