Cancelling My Sky

[sdungy17]

Unfortunately I no longer require the services of Sky, Amazon and Netflix are more than sufficient for the amount of TV that I am able to watch.

I would like to give my notice period for my account with you.

I have cancelled my direct debit, please send me an invoice for the remainder of the payments with you.

Would a member of your team please contact me to confirm.

Regard,

Simon

[Daniel0210]

@sdungy17 
You aren’t contacting Sky Customer Services by posting on here. This is primarily a customer to customer forum. You can't cancel on here and cancelling your DD so soon is not a good move as you'll have another payment to make in any notice period.

To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

Return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.

[Mark39]

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@sdungy17 wrote:

I have cancelled my direct debit, please send me an invoice for the remainder of the payments with you.

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Sky won't send an invoice. You're required to pay by direct debit or automatic monthly card payments, as you agreed to when you signed up, so you'll need to reinstate it. As @Daniel0210 noted there will be at least one further bill to pay before your service ends.