Did you cancel by giving Sky 14 days notice or did you use the switching service to sign up to EE ?
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Re: Cancelled subscription but they are still asking for money 3 months later??
Hi,
I used EE to switch over, they said they would take care of everything. I had a confirmation text message from sky, saying sorry to hear you are leaving.
I still have the hardware, I'm sure I saw something stating they would send a box out but I'm yet to receive anything.
Re: Cancelled subscription but they are still asking for money 3 months later??
Posted by a Superuser, not a Sky employee. Find out more
@MikeStevenson-- NOTE: One Touch Switching only applies to broadband and Talk and not a TV subscription so you need to contact Sky separately to cancel a TV subscription as well.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
