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Discussion topic: Cancelled sky TV but Netflix still billed via sky?

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This message was authored by: Jones32

Cancelled sky TV but Netflix still billed via sky?

Cancelled my sky TV package but my Netflix account is still being showed as 'billed via sky'. I've been passed from pillar to post, back and forth between sky and Netflix, saying there's nothing either of them can do to correct this. My Netflix account did not revert to direct billing like the guidance states it would. Please advise if this has happened to anyone else. 

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This message was authored by: HaplessUser

Re: Cancelled sky TV but Netflix still billed via sky?

Hi,

I am in the sane position, my Sky has been cancelled since May and still says billed through Sky. I recently changed mobile phone providers and get Netflix through them but am unable to add it as Sky have not ended it. Seems strange that they haven't unlinked it. I assume it is definitely a Sky issue as they would be in the position to notify Netflix when billing ends with Sky.

 

Anyone manage to get this resolved?

 

This message was authored by: Hi25

Re: Cancelled sky TV but Netflix still billed via sky?

I'm also having this issue did anyone get it resolved I called on the 13th Aug was told an email had been sent and it takes a could of days nothing since and Netflix still telling me to contact Sky for any changes. 

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