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Discussion topic: Cancelled my contract but still changed this month.

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Avatar for Jordan2233
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This message was authored by: Jordan2233

Message posted on ‎18 Dec 2024 01:06 PM

Cancelled my contract but still changed this month.

I recently cancelled my sky but they still took the direct debit of 38 pound yet I no longer have the sevice will they pay it back.

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎18 Dec 2024 01:27 PM

Re: Cancelled my contract but still changed this month.

Posted by a Superuser, not a Sky employee. Find out more

Yes, you'll be refunded any overpayment from the date your services actually end.

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎18 Dec 2024 01:35 PM

Re: Cancelled my contract but still changed this month.

Posted by a Superuser, not a Sky employee. Find out more

That is correct as billing continues right up to the day you leave so when you see a credit it is this that can be refunded.

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