14 Jun 2024 09:25 AM
14 Jun 2024 09:37 AM
Posted by a Superuser, not a Sky employee. Find out moreIt might be worth calling to make sure the order was cancelled correctly.
Under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
When you do call say nothing when the bot speaks to you about what your call is about as it should then route you to somebody.
14 Jun 2024 10:06 AM
Posted by a Superuser, not a Sky employee. Find out more
@Blueboy55 wrote:
and returned equipment in boxes sent and as requested.
And hopefully you kept the proof of posting this back. Keep it indefinitely.
14 Jun 2024 10:25 AM
Yes and it's also detailed in the account by Sky themselves - it's just like their systems don't cooperate with each other 😩
14 Jun 2024 10:29 AM
Posted by a Superuser, not a Sky employee. Find out more@Blueboy55
A third party company, Unipart, are the company that deal with returns and are taking more than 2 weeks to process equipment at their warehouse. Even then they seem incredibly slow in updating Sky they have the equipment. If Sky end up chasing you for it post again on this thread and we can get you some help through the Sky Messaging Team.
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