Discussion topic: Cancelled but sky still taking money

This message was authored by: Sarah241 · ‎03 Apr 2024

Hi, I Cancelled account, no services since the 8th March, equipment sent back and sky have recieved but still been billed for another month. Why is this? How do I get a refund?

This message was authored by: Daniel0210 · ‎04 Apr 2024

@Sarah241

How did you cancel and did you receive an email from Sky acknowledging the cancellation? Billing does continue during the notice period. Is your next bill showing your account to be in credit?

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Discussion topic: Cancelled but sky still taking money

Cancelled but sky still taking money

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