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Discussion topic: Cancellation of contract

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This message was authored by: TomS11

Cancellation of contract

I cannot reach you by phone Just please contract for B-road and an d TV

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This message was authored by: TomS11

Re: Cancellation of contract

No 

I am at the end of my tether trying to cancel

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This message was authored by: TomS11

Re: Cancellation of contract

 Cancel my contract 

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This message was authored by: TomS11

Re: Cancellation of contract

No

can you not just cancel my contract.

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This message was authored by: TomS11

Re: Cancellation of contract

No

why are you making it impossible for me to cancel my contract with sky?

This message was authored by: caesarome

Re: Cancellation of contract

Posted by a Superuser, not a Sky employee. Find out more

@TomS11 

You are aware that you are only talking to other customers on here.

 

If you want to cancel you will need to call Sky.

 

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Try saying nothing when spoken to by the bot.

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This message was authored by: Mark39

Re: Cancellation of contract

Posted by a Superuser, not a Sky employee. Find out more

@TomS11 wrote:

I cannot reach you by phone Just please contract for B-road and an d TV


What's the problem with calling?

This message was authored by: MarkGoldsmith

Re: Cancellation of contract

Posted by a Superuser, not a Sky employee. Find out more

@TomS11 wrote:

 Cancel my contract 


To cancel all of your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The T&Cs state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

If you cancel correctly you should receive a confirmation email from Sky.


To cancel Sky Broadband and Sky Talk totally you'll have to contact Sky and give the required notice of 14 days, but if you are still in the initial 18 months deal Sky could impose cancellation charges. This link may help https://www.sky.com/help/articles/cancel-sky-broadband



 

 

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: TomS11

Re: Cancellation of contract

Yes thank you

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