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Discussion topic: Cancellation broadband

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This message was authored by Harika This message was authored by: Harika

Cancellation broadband

Do i need to be in home to cancel my broadband connection with sky

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Cancellation broadband

Posted by a Superuser, not a Sky employee. Find out more

@Harika disconnections are done rdmotely so nobody has to come to the property.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Cancellation broadband

Posted by a Superuser, not a Sky employee. Find out more

@Harika wrote:

Do i need to be in home to cancel my broadband connection with sky


@Harika 
To cancel Sky Broadband and Sky Talk totally, or if you’re moving to a provider like Virgin Media or City Fibre etc who don’t use the Openreach set up, you'll have to contact Sky and give the required notice of 14 days, but if you are still in the initial 18 months deal Sky could impose cancellation charges. This link may help https://www.sky.com/help/articles/cancel-sky-broadband

If you are changing to another provider who also uses the Openreach infrastructure then join up with them and they should contact Sky on your behalf.

Return packaging will be sent out to you near the end of the notice period. Remember to keep any proof of posting indefinitely.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Harika
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This message was authored by Harika This message was authored by: Harika

Re: Cancellation broadband

Thank you 

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