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Discussion topic: Cancel sky tv

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This message was authored by M4rt1n1 This message was authored by: M4rt1n1

Cancel sky tv

I would like to cancel sky tv, my circumstances have changed and I can no longer afford to keep it
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This message was authored by Mark39 This message was authored by: Mark39

Re: Cancel sky tv

Posted by a Superuser, not a Sky employee. Find out more

Providing you're not in a contractual minimum term, you can cancel by giving 31 days notice. You can't give notice via the forum, but you can find contact options via the 'still need help' button at the end of Sky's help guide here: https://www.sky.com/help/home/your-account/my-account-and-subscription/cancelling/cancel-my-subscrip...

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Cancel sky tv

Posted by a Superuser, not a Sky employee. Find out more

@M4rt1n1 
To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

Return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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