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This discussion topic has been answered Discussion topic: Cancel sky movies and sports

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Avatar for MargaretLogan
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This message was authored by: MargaretLogan

Message posted on ‎31 Dec 2024 09:53 AM

Cancel sky movies and sports

I want to cancel Sky movies and sports after free trial

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Avatar for GD1
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This message was authored by: GD1 Answer

Message posted on ‎31 Dec 2024 10:00 AM

Re: Cancel sky movies and sports

Posted by a Superuser, not a Sky employee. Find out more

@MargaretLogan  You will need to call Sky to cancel the trial, please be aware you need to give 31 days notice.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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Avatar for GD1
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Superuser
This message was authored by: GD1 Answer

Message posted on ‎31 Dec 2024 10:00 AM

Re: Cancel sky movies and sports

Posted by a Superuser, not a Sky employee. Find out more

@MargaretLogan  You will need to call Sky to cancel the trial, please be aware you need to give 31 days notice.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Avatar for JayneBooth
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This message was authored by: JayneBooth

Message posted on ‎01 Feb 2025 05:10 PM

Re: Cancel sky movies and sports

Cancel free sports and movies when the trial has come to an end. 

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Avatar for SKY1992bf
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This message was authored by: SKY1992bf

Message posted on ‎01 Feb 2025 05:13 PM

Re: Cancel sky movies and sports

Posted by a Superuser, not a Sky employee. Find out more

@JayneBooth  the advice in post 2 above also applies in your case 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

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