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Discussion topic: Cancel sky cinema which is free 1month trial

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Avatar for Paula140
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This message was authored by: Paula140

Message posted on ‎22 Dec 2025 07:43 PM

Cancel sky cinema which is free 1month trial

How do I cancel Sky Cinema which was given as free 1 month trial. Have tried on the tv and app to no avail!

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Avatar for caesarome
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Message posted on ‎22 Dec 2025 07:48 PM

Re: Cancel sky cinema which is free 1month trial

Posted by a Superuser, not a Sky employee. Find out more

@Paula140 

You will need to get in touch with Sky about this and give them the required 31 days notice to cancel it.

 

There are a few ways to contact Sky about this including using a messaging service as you can see via the Contact Us button under Downgrade here:

 

https://www.sky.com/help/articles/change-your-package-2

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎22 Dec 2025 07:56 PM

Re: Cancel sky cinema which is free 1month trial

Posted by a Superuser, not a Sky employee. Find out more

Remember to cancel on the same day the trial was given.  (If the notice period takes you past the month then you'll be charged)

I am just another Sky customer and my views are my own even if you don't like the answers
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