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Discussion topic: Cancel sky TV but keep broadband

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This message was authored by Bradleyxdrury This message was authored by: Bradleyxdrury

Cancel sky TV but keep broadband

If I cancel my sky TV subscription will it effect the price of my broadband bill? 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Cancel sky TV but keep broadband

Posted by a Superuser, not a Sky employee. Find out more

@Bradleyxdrury 

It shouldn't do. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
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This message was authored by Wolfstar This message was authored by: Wolfstar

Re: Cancel sky TV but keep broadband

I phoned sky a few days ago to cancel the tv subrsciption but was told that I had to have the Sky Essentials tv package at a minimum in order to keep my Sky broadband. 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Cancel sky TV but keep broadband

Posted by a Superuser, not a Sky employee. Find out more

@Wolfstar wrote:

was told that I had to have the Sky Essentials tv package at a minimum in order to keep my Sky broadband. 


That sounds incorrect.  You might, however, have to be on Essentials to avoid an early exit penalty on the television subscription.

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This message was authored by Wolfstar This message was authored by: Wolfstar

Re: Cancel sky TV but keep broadband

The contract is ending in January so early exit fee shouldn't have been an issue.  I was trying to cancel the tv package for my dad actually, but he didn't want the stress of cancelling the broadband at the same time so just wanted the tv removed.

This message was authored by Mark39 This message was authored by: Mark39

Re: Cancel sky TV but keep broadband

Posted by a Superuser, not a Sky employee. Find out more

@Wolfstar exit fees aren't the issue. The terms and conditions stipulate that you can't end a tv contract early at all, unless Sky exceptionally approve.

This message was authored by Wolfstar This message was authored by: Wolfstar

Re: Cancel sky TV but keep broadband

I'm not trying to end the tv contract early, I just don't want to renew it.

The current contract with sky is ending at the end of January and I was only wanting to renew the broadband and landline part. I was told on the phone that it wasn't possible to only have Sky Broadband and the landline and would have to be part of a tv package (essentials being the minimum tv package)

 

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