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Discussion topic: Can you please put it on back my phone numbers to work on and I'll be paying for it on 29th this mon

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This message was authored by Teodora1 This message was authored by: Teodora1

Can you please put it on back my phone numbers to work on and I'll be paying for it on 29th this mon

Please can you get put on to work on my mobile phone numbers on and I'll be paying for it on February 29th this month because I be paid on this date.please can you do it.Thank you 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Can you please put it on back my phone numbers to work on and I'll be paying for it on 29th this

Posted by a Superuser, not a Sky employee. Find out more

@Teodora1 

Sounds like your services are restricted. If your Sky services have been restricted (and it’s normally only a missed payment that triggers this), Sky won’t reinstate them until you’ve paid what (Sky believe) is owed in full and set up a new continuous payment method. If your payment is two or more weeks overdue you will have to pay the next bill as well. Any calls to Sky will only prompt you to make your payment.

If you can’t pay what you owe in one go you can pay what you want, but until the bill is fully paid Sky will not reinstate your services. Sky don't allow payment plans on overdue live accounts, nor will they consider promises to pay on or by a certain date.

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Also, any payment you make over a weekend or on a Bank Holiday isn’t likely to be processed until the following week as banks are closed.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
INFORMATION FOR SKY+ USERS: From 29th October 2024 you will no longer be able to pair your viewing card to a Sky+/Sky+HD box that the card is not already paired to, so if your Sky box fails you can’t replace it and you'll need to move to either Sky Q, Sky Glass or Sky Stream to access Sky content
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